Fireplace and Appliance Performance - Sacramento CA - A to Z Chimney
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Home » A to Z Chimney & Fireplace Services » Chimney Troubleshooting » Fireplace & Appliance Performance

Troubleshooting Your Fireplace or Heating Appliance

Are you concerned about how your fireplace or furnace is performing? If you detect a funny smell or there seems to be too much smoke, these are definitely things to pay attention to. The longer you ignore problems with your fireplace the more they have the potential to worsen and to endanger your safety. Dirty or “sick” fireplaces and furnaces can catch fire or create an environment in which carbon monoxide can flourish and leak into your living space.

Knowing how to care for and maintain a fireplace isn’t second nature. At A to Z Chimney Services we enjoy educating our customers about how to make certain that your appliances are working as safely and efficiently as possible. When you light a fire, you should be able to sit back and relax, completely confident that everything is as it should be. We can help you enjoy your fireplace without worry.

How to Diagnose Fireplace Problems

An inspection will allow one of our trained and certified fireplace technicians to determine what, if anything, is wrong with your fireplace. The problem, however, usually doesn’t lie within the heating appliance itself—though most appliances can benefit from a good sweeping — but within the chimney. The chimney is the engine of your fireplace or furnace—and problems that seem to manifest themselves in your firebox can usually be traced back to your chimney. Issues that we commonly see and correct for Sacramento area homeowners include:

Only a professional will be able to tell you for sure what is causing the problem with your heating appliance. Our inspection process involves the use of a closed-circuit camera that allows us to examine the length of your chimney at close range. A technician can then show you exactly what he or she finds inside your chimney or fireplace so that you can feel confident that any suggested repairs are needed. You will also be able to have a look at our work once it’s completed. Read more about our inspection process here.

Make an appointment with A to Z Chimney Services today. Email us at or fill out our online appointment form.


A smoking chimney can be annoying and possibly hazardous to your health. Let us troubleshoot this common chimney problem to see what needs to be done.

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Dear A to Z,

I just wanted to thank you for your honesty and for a thorough inspection of my chimney. One of the biggest concerns I have when hiring service professionals is being taken advantage when not having first hand knowledge of the various procedures. Last year when I had my chimney swept by one of your competitors, they claimed that I had a chimney fire, and that my flue was now cracked and needed extensive repairs.

This year, I hired A to Z to come out and sweep and inspect the flue because I heard they inspect the chimneys with a Chim Scan camera at no additional charge. The technician who came to my home, assured me I would be able to see any cracks or hazardous conditions along with him as he video scanned my flue. To my utter delight, NO EVIDENCE OF A CHIMNEY FIRE OR DAMAGE IN MY FLUE WAS DETECTED!!! Chris was extremely detailed in his inspection and really took his time educating me so I could feel comfortable. It was obvious that he knew what he was talking about and truly interested in doing the right thing…a far cry from last year’s experience with the other company. If anyone asks for an HONEST, COMPETENT, AND PROFESSIONAL chimney sweep company, I'll be sure to recommend A to Z!

~ Ms. Randi Scott, Lincoln, CA
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