Select Page

Home » A to Z Chimney & Fireplace Services » Chimney Troubleshooting » Fireplace & Appliance Performance

Troubleshooting Your Fireplace or Heating Appliance

Are you concerned about how your fireplace or furnace is performing? If you detect a funny smell or there seems to be too much smoke, these are definitely things to pay attention to. The longer you ignore problems with your fireplace the more they have the potential to worsen and to endanger your safety. Dirty or “sick” fireplaces and furnaces can catch fire or create an environment in which carbon monoxide can flourish and leak into your living space.

Knowing how to care for and maintain a fireplace isn’t second nature. At A to Z Chimney Services we enjoy educating our customers about how to make certain that your appliances are working as safely and efficiently as possible. When you light a fire, you should be able to sit back and relax, completely confident that everything is as it should be. We can help you enjoy your fireplace without worry.

How to Diagnose Fireplace Problems

An inspection will allow one of our trained and certified fireplace technicians to determine what, if anything, is wrong with your fireplace. The problem, however, usually doesn’t lie within the heating appliance itself—though most appliances can benefit from a good sweeping — but within the chimney. The chimney is the engine of your fireplace or furnace—and problems that seem to manifest themselves in your firebox can usually be traced back to your chimney. Issues that we commonly see and correct for Sacramento area homeowners include:

Only a professional will be able to tell you for sure what is causing the problem with your heating appliance. Our inspection process involves the use of a closed-circuit camera that allows us to examine the length of your chimney at close range. A technician can then show you exactly what he or she finds inside your chimney or fireplace so that you can feel confident that any suggested repairs are needed. You will also be able to have a look at our work once it’s completed. Read more about our inspection process here.

Make an appointment with A to Z Chimney Services today. Email us at or fill out our online appointment form.


A smoking chimney can be annoying and possibly hazardous to your health. Let us troubleshoot this common chimney problem to see what needs to be done.

  • This field is for validation purposes and should be left unchanged.

We Accept Credit Cards

Certifications & Associations

NCSG Member


CSIA Certified



Lincoln Chamber of Commerce

Follow Us

Awards & Reviews

Angie's List Super Service Award


Dear A to Z Chimney

I just wanted to thank you from the bottom of my heart for the great service you have done for me. I am an avid wood burner and love to burn my fires just about every evening. There’s nothing like the simple pleasure of curling up next to a warm and cozy fire during those cold winter nights.

Unfortunately, I had a chimney fire which did extensive damage to my chimney and it had to be re-lined with a new Stainless Steel Liner.

Last year, I hired a different company to come out and sweep my chimney. The sweep from that company tried to use high pressure sales tactics to get me to do the repairs. His poor attitude and high pressure turned me off so badly that I decided not to have them do the work.

This year, I hired your company and Chris Donovan was such a gentleman! He gave me the same bad news, but this time I could see it with my own eyes on the screen as he video scanned my flue. He was also much more knowledgeable and informative and really took the time to help me understand. He did not talk condescendingly, and there was no pressure whatsoever.

Consequently, I did hire your company to come back and complete the needed repairs, and was absolutely delighted!! Not only did Chris come back, but Aaron, the owner came, as well. I was delighted to know that the owner was personally seeing to the work. In the process of repairing my chimney, some other minor problems were detected, and they fixed them at no additional charge!

In addition, when everything was done, they did a spectacular job cleaning up every bit of their mess, and I couldn’t even tell they had been here.

Thanks again for the great service you provide! I will use you again and again, and refer you to my friends.


~ Beverly Bland, Carmichael, CA
Read more »

ServiceCEO Chimney Sweeps Software Business Solutions