Helpful Appointment Tips
When preparing for your chimney or fireplace service, please be sure to clean out the ashbox and remove all items from the area. We also ask that you discontinue appliance use for a full 24 hours before your appointment.
If you haven’t yet scheduled your annual maintenance, please keep in mind that the warmer months offer more flexible scheduling times. Don’t wait until winter hits, call us today!
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Dear A to Z,
I just wanted to thank you for your honesty and for a thorough inspection of my chimney. One of the biggest concerns I have when hiring service professionals is being taken advantage when not having first hand knowledge of the various procedures. Last year when I had my chimney swept by one of your competitors, they claimed that I had a chimney fire, and that my flue was now cracked and needed extensive repairs.
This year, I hired A to Z to come out and sweep and inspect the flue because I heard they inspect the chimneys with a Chim Scan camera at no additional charge. The technician who came to my home, assured me I would be able to see any cracks or hazardous conditions along with him as he video scanned my flue. To my utter delight, NO EVIDENCE OF A CHIMNEY FIRE OR DAMAGE IN MY FLUE WAS DETECTED!!! Chris was extremely detailed in his inspection and really took his time educating me so I could feel comfortable. It was obvious that he knew what he was talking about and truly interested in doing the right thing…a far cry from last year’s experience with the other company. If anyone asks for an HONEST, COMPETENT, AND PROFESSIONAL chimney sweep company, I'll be sure to recommend A to Z!
~ Ms. Randi Scott, Lincoln, CA
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ServiceCEO Chimney Sweeps Software Business Solutions