Gas Fireplace Service & Repairs
So you have a gas fireplace and you think that it’s maintenance free? THINK AGAIN!!
EVERY SINGLE GAS FIREPLACE OWNERS’ MANUAL will tell you in no uncertain terms that your gas fireplace REQUIRES ANNUAL SERVICE by a qualified gas technician! If this is news to you, don’t feel bad…. most people have no idea that running your gas fireplace without ever having it serviced is like driving your car around without ever changing the oil! Just like your car, Gas Fireplaces also need a qualified technician to clean and service their inner components and check for any safety concerns or parts that are wearing out or nearing the point of failure.
With Gas Fireplaces, it’s not usually the chimney or vent that needs to be cleaned, but the fireplace unit itself! And it’s not usually soot that needs to be cleaned out, but all the dust, dirt, pet hair, insects, and other foreign materials that are drawn into the combustion area (where the fire burns), and into the controls compartment beneath the combustion area. But unless you tend to use your gas fireplace several hours each day during the winter, your fireplace probably won’t need an annual cleaning. Our average customers need to have their gas fireplace serviced every 3-5 years since Sacramento, California winters tend to be shorter and less severe compared to other parts of the country .
How do you know if your gas fireplace is due for a cleaning?
You’ll know it’s time to call A to Z when you notice: 1. A gray haze or film on the inside of your fireplace glass. 2. An accumulation of dust and debris in the cavity beneath the combustion area. (This area can usually be accessed for inspection by opening the louvers at the bottom of the fireplace). 3. Your fireplace gives off a pungent smell every time you fire it up.
What is included when the fireplace is serviced?
The glass, gas logs, burner tubes, and orifices are all removed and meticulously cleaned.
The combustion area, lower cavity, and area on top of the fireplace are thoroughly vacuumed and cleaned.
The fireplace is re-emberized for vibrant effect while burning
Parts that typically fail (such as thermocouples, thermopiles, spark ignition wires, flame rectification rods, etc) are checked for serviceability and changed if necessary. We strive to carry the most common parts and are often able to replace parts without an extra trip or service charge.
So if it’s been a while since you’ve had your gas fireplace cleaned and serviced by a qualified gas fireplace technician, A to Z would love to get it in top condition and looking like new! Your fireplace will look much better, last longer, and provide you a more pleasurable burning experience!
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Dear A to Z,
I just wanted to thank you for your honesty and for a thorough inspection of my chimney. One of the biggest concerns I have when hiring service professionals is being taken advantage when not having first hand knowledge of the various procedures. Last year when I had my chimney swept by one of your competitors, they claimed that I had a chimney fire, and that my flue was now cracked and needed extensive repairs.
This year, I hired A to Z to come out and sweep and inspect the flue because I heard they inspect the chimneys with a Chim Scan camera at no additional charge. The technician who came to my home, assured me I would be able to see any cracks or hazardous conditions along with him as he video scanned my flue. To my utter delight, NO EVIDENCE OF A CHIMNEY FIRE OR DAMAGE IN MY FLUE WAS DETECTED!!! Chris was extremely detailed in his inspection and really took his time educating me so I could feel comfortable. It was obvious that he knew what he was talking about and truly interested in doing the right thing…a far cry from last year’s experience with the other company. If anyone asks for an HONEST, COMPETENT, AND PROFESSIONAL chimney sweep company, I'll be sure to recommend A to Z!
~ Ms. Randi Scott, Lincoln, CA
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