Gas Fireplace Service & Repairs
So you have a gas fireplace and you think that it’s maintenance free? THINK AGAIN!!
EVERY SINGLE GAS FIREPLACE OWNERS’ MANUAL will tell you in no uncertain terms that your gas fireplace REQUIRES ANNUAL SERVICE by a qualified gas technician! If this is news to you, don’t feel bad…. most people have no idea that running your gas fireplace without ever having it serviced is like driving your car around without ever changing the oil! Just like your car, Gas Fireplaces also need a qualified technician to clean and service their inner components and check for any safety concerns or parts that are wearing out or nearing the point of failure.
With Gas Fireplaces, it’s not usually the chimney or vent that needs to be cleaned, but the fireplace unit itself! And it’s not usually soot that needs to be cleaned out, but all the dust, dirt, pet hair, insects, and other foreign materials that are drawn into the combustion area (where the fire burns), and into the controls compartment beneath the combustion area. But unless you tend to use your gas fireplace several hours each day during the winter, your fireplace probably won’t need an annual cleaning. Our average customers need to have their gas fireplace serviced every 3-5 years since Sacramento, California winters tend to be shorter and less severe compared to other parts of the country .
How do you know if your gas fireplace is due for a cleaning?
You’ll know it’s time to call A to Z when you notice: 1. A gray haze or film on the inside of your fireplace glass. 2. An accumulation of dust and debris in the cavity beneath the combustion area. (This area can usually be accessed for inspection by opening the louvers at the bottom of the fireplace). 3. Your fireplace gives off a pungent smell every time you fire it up.
What is included when the fireplace is serviced?
The glass, gas logs, burner tubes, and orifices are all removed and meticulously cleaned.
The combustion area, lower cavity, and area on top of the fireplace are thoroughly vacuumed and cleaned.
The fireplace is re-emberized for vibrant effect while burning
Parts that typically fail (such as thermocouples, thermopiles, spark ignition wires, flame rectification rods, etc) are checked for serviceability and changed if necessary. We strive to carry the most common parts and are often able to replace parts without an extra trip or service charge.
So if it’s been a while since you’ve had your gas fireplace cleaned and serviced by a qualified gas fireplace technician, A to Z would love to get it in top condition and looking like new! Your fireplace will look much better, last longer, and provide you a more pleasurable burning experience!
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Dear A to Z Chimney
I just wanted to thank you from the bottom of my heart for the great service you have done for me. I am an avid wood burner and love to burn my fires just about every evening. There’s nothing like the simple pleasure of curling up next to a warm and cozy fire during those cold winter nights.
Unfortunately, I had a chimney fire which did extensive damage to my chimney and it had to be re-lined with a new Stainless Steel Liner.
Last year, I hired a different company to come out and sweep my chimney. The sweep from that company tried to use high pressure sales tactics to get me to do the repairs. His poor attitude and high pressure turned me off so badly that I decided not to have them do the work.
This year, I hired your company and Chris Donovan was such a gentleman! He gave me the same bad news, but this time I could see it with my own eyes on the screen as he video scanned my flue. He was also much more knowledgeable and informative and really took the time to help me understand. He did not talk condescendingly, and there was no pressure whatsoever.
Consequently, I did hire your company to come back and complete the needed repairs, and was absolutely delighted!! Not only did Chris come back, but Aaron, the owner came, as well. I was delighted to know that the owner was personally seeing to the work. In the process of repairing my chimney, some other minor problems were detected, and they fixed them at no additional charge!
In addition, when everything was done, they did a spectacular job cleaning up every bit of their mess, and I couldn’t even tell they had been here.
Thanks again for the great service you provide! I will use you again and again, and refer you to my friends.
~ Beverly Bland, Carmichael, CA
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